Licensed Clinical Health Services Manager - Care Management (MD MCD)

Working At Aetna -- the Value To You
What does it mean to work at Aetna? A lot. From programs and benefits that support your financial, physical and emotional health to opportunities to build your knowledge and expand your career, the company makes working here a valuable experience in many ways.
Experience working with the Childrens Health Insurance Program(CHIP) and Temporary Assistance to Needy Families (TANF) is desired
office based position: 509 Progress Dr. Linthicum, Maryland

POSITION SUMMARY

The Manager, Care Management provides oversight and management of clinical team processes including the organization and development of high performing teams.
Fundamental Components:
Reinforces clinical philosophy, programs, policies and procedures. Communicates strategic plan and specific tactics to meet plan. Ensures implementation of tactics to meet strategic direction for cost and quality outcomes. Creates direction and communicates a business case for change by focusing on and addressing key priorities to achieve business results. Identifies opportunities to implement best practice approaches and introduce innovations to better improve outcomes. Accountable for meeting the financial, operational and quality objectives of the unit. May be accountable for the day-to-day management of teams for appropriate implementation and adherence with established practices, policies and procedures if there is not supervisor position Works closely with functional area managers to ensure consistency in clinical interventions supporting our plan sponsors. Develop, initiate, monitor and communicate performance expectations. May act as a single point of contact for the customer and the Account Team which includes participation in customer meetings, implementation and oversight of customer cultural requirements, and support implementation of new customers. Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills. Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams. Consistently demonstrates the ability to serve as a model change agent and lead change efforts. Accountable for maintaining compliance with policies and procedures and implements them at the employee level. Ability to evaluate and interpret data, identify areas of improvement, and focuses on interventions to improve outcomes.
BACKGROUND/EXPERIENCE desired:
5+ years in clinical area of expertise.
Registered Nurse (BSN preferred): and Active unrestricted State Licensure in applicable functional area. (eg RN, LPC, LCSW)
1+ years of experience in a supervisor/manager role.
EDUCATION
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience. Master's degree in behavioral health field is preferred.
FUNCTIONAL EXPERIENCES
Administration / Operations/Management: Medical Management/Medical Management - Case Management/4+ Years
Medical Management/Medical Management - Managed Care/Insurance Clinical Staff/4+ Years
TECHNOLOGY EXPERIENCES
Desktop Tools/Microsoft Outlook/4-6 Years/End User
Desktop Tools/Microsoft Word/4-6 Years/End User
Desktop Tools/TE Microsoft Excel/4-6 Years/End User
Desktop Tools/Microsoft SharePoint/1-3 Years/End User
ADDITIONAL JOB INFORMATION
Additional experience and skills desired: Data analysis and monitoring of data. Reporting: ability to understand and create reports with productivity and service metrics; identify gaps. Computer skills, advanced in MS office suite, WORD, Excel; proficient in web and access databases. Dedicated advocate for plan and members. Presentation skills to both internal and external customers. Knowledge of community resources, provider networks. Familiarity with local health care delivery systems. Experience working with diverse teams and populations. Strong organizational skills with an attention to details.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
#LI-HL1
Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Required Skills:
BACKGROUND/EXPERIENCE desired:
5+ years in clinical area of expertise.
Registered Nurse (BSN preferred): and Active unrestricted State Licensure in applicable functional area. (eg RN, LPC, LCSW)
1+ years of experience in a supervisor/manager role.
EDUCATION
The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience. Master's degree in behavioral health field is preferred.
How to apply
Please use the "Apply" link to apply to this position. If you cannot view this link, you can find this position on our website by visiting: www.aetna.com/working, click on apply online, search openings, and enter 41140BR in the keyword field. Additional information on what its like to work for Aetna and more can also be found on our website.
We value leadership, creativity and initiative. If you share those values and a commitment to excellence and innovation, consider a career with Aetna.
Aetna does not permit the use of tobacco related products or drugs in the workplace.
Aetna is an EO/AA Employer-Minorities/Women/Veterans/Disability.
No search firms please.
You will not be asked for personal information until you have been fully evaluated through Aetna's screening processes. Aetna will never ask applicants for money. If you want to verify the identity of someone who contacts you from Aetna, call 1-800-AETNAHR (1-800-238-6247).

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